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Help Centre
Returns, Replacements, Refunds & Cancellations
Returns, Replacements, Refunds & Cancellations
A list of our policies around returns & replacements
Replacements
How can I order a replacement part?
Change of Mind Policy
Exchanging Items
Returning Items
Shipping and Handling Costs
Errors or missing items
What do I do if parts are missing from my umbrella?
Order Cancellations
Missing Items
Defected or Damaged Product
Warranty Details
Umbrella Warranty Request Form
The Shadowspec Warranty
How do I apply for a warranty request?
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