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Help Centre
Shipping FAQ's
Shipping FAQ's
Common questions about shipping, delivery and courier services
Common Questions
How much does shipping cost?
What shipping carriers do you use?
Where do you deliver?
What weight and size will my Serenity™ and Unity™ Umbrella package be?
Where will my order be shipped from?
Tracking & Delivery
When will my order be shipped?
Can I change my delivery address?
How can I track my order?
How do I know if I have received my complete order?
Delivery Issues
How can I change my order after it’s been placed?
I have received the incorrect products
Some of my items have been damaged in transit, what do I do?
I have received extra products I did not purchase, what do I do?
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