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General FAQ's

Answers to all your outdoor umbrella questions

Shipping FAQ's

Common questions about shipping, delivery and courier services

Returns, Replacements, Refunds & Cancellations

A list of our policies around returns & replacements

Shadowspec Unity™ FAQ's

Information about the Shadowspec Unity™

Shadowspec Serenity™ FAQ's

Information about the Shadowspec Serenity™

Shadowspec Retreat™ FAQ'S

SU2 FAQ's

Information for our SU2 Cafe & Resort Umbrella

SU4 FAQ's

Information for our SU4 Tilting Offset Umbrella

SU10 FAQ's

Information for our SU10 Commercial Centre Pole Umbrella

Repair Guides

Umbrella Repair Guides