How do I apply for a warranty claim?

If you are submitting a warranty form for your umbrella, we can assist.

You will find the warranty form on the below link. Please fill out all the fields possible...the more information we have, the easier it is for our team to find a solution for you. 
Warranty Request Form


If you have the Shadowspec Serenity™, Shadowspec Unity™ or Shadowspec Retreat™ umbrellas we will need the serial number to process your warranty claim. 

Finding the Serial Number:

For the Shadowspec Serenity™, Shadowspec Unity™ umbrella models you will find this serial number in the position indicated below: 


For the Shadowspec Retreat™ umbrella the serial number will be found in the position indicated below: