I have received the incorrect products

That's no good - we'll work with you to rectify the issue

If you have received the incorrect product, we will have the right product sent to you promptly. To return the incorrect product, we will send you shipping documents to attach to the carton and will arrange for our courier to collect the package at a time that suits you. For non-rural areas, we can arrange collections from a residential or business address. For rural areas, we may request you to drop the package off to the local depot.